Twitter says it will no longer allow ‘free promotion’ of other social media platforms

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Elon Musk Twitter account displayed on a phone screen and Twitter logo displayed on a screen in the background are seen in this illustration photo taken in Krakow, Poland on November 22, 2022.
Jakub Porzycki | Nurphoto | Getty Images

Twitter said it will no longer allow users to promote other social media accounts on its platform, according to a thread of tweets the company shared Sunday.

“We recognize that many of our users are active on other social media platforms,” the company said. “However, we will no longer allow free promotion of certain social media platforms on Twitter.”

Many users have been sharing their other social media accounts on Twitter following Elon Musk’s $44 billion takeover of the company in October. Twitter said the company will still allow cross-posting from different platforms, but tweeting content like “follow me @username on Instagram,” or “username@mastodon.social” is now a policy violation.

Posting third-party link aggregators like linktr.ee and lnk.bio is also banned under the new rules.

If users violate this new policy, they may be required to delete their offending tweets. Accounts may also be temporarily locked or suspended, Twitter said. The company will remove accounts that try to get around the rules by posting screenshots of their other accounts or spelling out words like “dot.”

The policy is unusual, as few, if any, other social media companies have rules about sharing links to other accounts. Twitter’s co-founder and former CEO Jack Dorsey said the company’s new policy “doesn’t make sense” in a tweet Sunday.

After Twitter announced the new promotion policy, Paul Graham, an influential venture capitalist, tweeted a link to his website announcing that he would be posting on Mastodon.

“This is the last straw,” he wrote. Twitter suspended his account hours later.

Graham, usually a major proponent of Musk, founded the accelerator and venture firm Y Combinator. Musk wrote in a pair of tweets Sunday evening that Graham’s account would be restored, and it was quickly reactivated.

“Going forward, there will be a vote for major policy changes,” Musk said. “My apologies. Won’t happen again.” Musk was tweeting from Doha, where he had attended the World Cup final alongside Jared Kushner, among others.

Twitter carried out a number of controversial suspensions earlier in the week as a result of recent changes to its policy on “doxxing,” which the company defines as the “sharing someone’s private information online without their permission.”

The updated policy prohibits users from sharing live location information, home addresses, contact information or physical location information. The changes resulted in a number of account suspensions, including many journalists who have been covering Musk and his companies. Musk accused the suspended journalists of sharing private information about his whereabouts, which he called “basically assassination coordinates.” CNBC could not verify this allegation.

The private jet flight-tracking accounts created by 20-year-old Jack Sweeney, many of which tracked Musk’s travel movements, were also suspended.

Alex Howard, director of the Digital Democracy Project, told CNBC that institutions will “be forced off the sidelines” if Twitter’s “extraordinary new restrictions continue.”

“These policy changes, today, combined with hostility to press and bans this past week are significant, historic and should inform the ongoing stance of media, tech and academia along with governments,” he said Sunday.

Musk, who is also the CEO of Tesla and SpaceX, has been vocal about his efforts to protect free speech on Twitter. In early November, he claimed he was such a staunch advocate for free speech that he would not ban Sweeney’s account tracking his plane, which he called a “direct personal safety risk.” As of Sunday, Sweeney’s accounts, including his personal account, remained suspended.

Many of the suspended journalists’ accounts were reactivated Saturday, but Business Insider’s Linette Lopez is still suspended.

Twitter also suspended The Washington Post’s Taylor Lorenz late Saturday night, but her account was reinstated as of Sunday afternoon. Musk claimed in a tweet that Lorenz was temporarily suspended because of a “prior doxxing action,” but she had also recently shared a post with links to her other social media accounts.

Digital Democracy’s Howard said Twitter has always been shaped by its users, not by its operators, but that the platform’s recent changes will influence what it becomes going forward.

“Since 2006, Twitter has acted as an information utility, along with a news browser, organizing tool, office watercooler, social network and global platform for protests, campaigns and lies that fueled an insurrection,” he said. “The emergent behavior we see in reaction to the past week of changes will shape what Twitter will be in 2023, and to whom.”

— CNBC’s Lora Kolodny contributed to this report.

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